3rd floor, Queensway House, Kaunda Street

+254 706544580

Call Us

+254 722403340/+254 722722043

Opening Hours

Mon - Fri 8:30 AM - 6PM, Sat 9AM - 5PM

Book Appointment

Your perfect smile is a click away!

Book Appointment
Opening Hours

Mon - Fri 8:30 AM - 6PM, Sat 9AM - 5PM

Book Appointment
Book Appointment

Your perfect smile is a click away!

Dental Anxiety & Phobia: Frequently Asked Questions

Is it normal to be afraid of the dentist?

Yes. Dental fear and anxiety are very common. Many people feel nervous due to past painful experiences, childhood trauma, loss of control, or fear of judgment. Your fear is a normal response and deserves understanding.

What is dental phobia?

Dental phobia is an intense fear that can cause people to avoid dental visits altogether, sometimes for many years. It can be linked to past trauma, anxiety disorders, autism, PTSD, or negative medical experiences.

I’m embarrassed about my teeth. Will I be judged?

No. At Gentle Dental, patients are never judged. Many people delay dental care because of fear. The focus is always on helping you move forward, not criticising the past.

What if I panic during treatment?

You are always in control. Treatment can be stopped at any time. Everything is explained clearly, and nothing is forced.

Can you help patients with severe dental anxiety or phobia?

Yes. Care is adapted to your comfort level. This may include slower pacing, shorter appointments, extra explanations, or beginning with a consultation only.

Do you treat patients with autism or mental health challenges?

Yes. Dental care is tailored for patients with autism, anxiety, depression, PTSD, and other mental health challenges. Sensory sensitivities and communication needs are respected.

I had a traumatic dental experience as a child. Can that still affect me?

Yes. Childhood dental trauma can have long-lasting effects into adulthood. Rebuilding trust requires a gentle, patient-centred approach.

What happens at the first visit if I’m anxious?

The first visit can simply be a conversation. We listen, explain options, and move only at your pace. No treatment is done unless you feel ready.

Can dental anxiety be managed without medication?

Yes. Many anxious patients are helped through communication, reassurance, predictability, and a gentle approach, without medication.

I haven’t seen a dentist in years. Is it too late?

It is never too late. Many patients return after many years away from dental care. What matters is starting where you are.

How do I book an appointment if I’m nervous?

You can let us know in advance that you are anxious. This helps us prepare your visit with extra care and time.

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